Terms & Conditions

 

Welcome to the Yellow Rose Textiles terms and conditions for use. These terms and conditions apply to the use of this website at www.yellowrosetextiles.com. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us.


Site Access

You will be able to access most areas of this website without registering your details with us. Certain areas of this website are only open to you if you register.

We may revise these terms and conditions at any time by updating this posting. You should check this website from time to time to review the then current terms and conditions, because they are binding on you.


Service Access

While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period.

Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.


Service for Wholesale

You must purchase a minimum of 20 items or 100 yards to make a wholesale transaction. This may be a mixture of any products displayed on our website.


Returns Policy

Refunds are accepted as long as the goods purchased are received in perfect condition within 14 days of the purchase date. We do accept exchanges however goods must be returned within 14 days of purchase in perfect condition. Unless an initial mistake was made on our part, the customer will be liable for the cost of the returned parcel.


Shipping

Please allow 1 to 2 business days for all transactions to be processed and all transactions are processed in British Pound Sterling.

Unless using our PayPal payment facility, the amount shown in your selected currency may not be the exact amount which will appear on your statement. This is to the discretion of your bank.

Please note that the amount shown in any other currency beside British Pounds Sterling is a guide price only. The amount displayed is calculated according to the daily rate of exchange and there may be a slight difference.

Orders are generally delivered within 1-5 working days depending on the country zone. Once your parcel has been dispatched you will be sent a tracking number in order to trace your parcel. We aim to get your parcel delivered out to you as quickly as possible.

Shipping charges will be reflected in the "Shopping basket" section of the website after you select your delivery address.

 

Please note: International shipping may involve administrative issues such as state/provincial taxes or custom duties that may apply when the purchased items arrive. We are not responsible for these charges.


Registration

To register with us you must be over eighteen years of age.

Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.

Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.


Exclusion

We may refuse to accept an order:

(a) Where goods are not available;

(b) Where we cannot obtain authorisation for your payment;

(c) If there has been a pricing or product description error; or

(d) If you do not meet any eligibility criteria set out in our terms and conditions.


Disclaimer

The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

Should you have any queries, please do not hesitate to get in contact.

Email: Sales@yellowrosetextiles.com

Telephone: +44(0) 207 247 9727